Computer Repair Sydney

Computer problem? Call Safemode Computer Service for laptop, computer repairs and business IT support in Sydney, in our shop or at your place, PC & Apple Mac.

Need Computer IT Help?

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We’re rated in:

top 3 computer repairs shop sydney award 2020
top 3 computer repairs shop sydney award 2021
top 3 computer repairs shop sydney award 2022
best computer repairs shop sydney award 2022
top 3 computer repairs shop sydney award 2022

Top-rated Sydney computer repairs since 2004

Safemode Computer Service is your trusted computer repair shop in Sydney. We are rated in Best 3 Computer Repairs Centres in Sydney, from 2016 to 2022! Since 2004, our computer technicians have fixed thousands of problems on PC computers, laptops, Apple Mac for homes and businesses. We are experienced with every aspect of home and small business IT systems. We know your computer better than our home! We service Sydney, inner city, Inner West, Eastern suburbs, lower north Sydney area and North-west Sydney. That’s why 9.4/10 customers recommend Safemode Computer Service to their friends and family.

Why choose our computer repair services

Expert computer repairs

Our computer technicians have over 15 years of experience with both desktop PCs, laptops, Windows and Apple Mac computers, solving many problems for our customers.

While-you-wait FREE quote

While-you-wait FREE quote

Over many years, we have developed in-house tools to test computers within minutes and give you a Free quote on the spot. Our quote is obligation-free.

Same day repairs

Same day repairs

Our computer repair experts use proven, field-tested tools to diagnose and repair your computer. Our shop carry stock for common spare parts to complete most repairs on the same day.

High quality spare parts

High quality spare parts

We don’t compromise on quality. We use genuine manufacturer or higher-quality spare parts from trusted suppliers only. Many spare parts come with a 1-year warranty against defects.

Easy appointments

Easy online appointments

Appointments can be booked online easily or Walk-ins are welcome. Can't come to our store? We also offer Free Pickup & Delivery services*.

In-store or Onsite

In-store Repair or We come to you

For fast, on-the-spot services, schedule an in-store repair appointment today. Alternatively, we can come to you and fix at your place.

No Fix No Fee

No Fix, No Fee

We're only human, mistakes can happen, or your computer just can't be fixed. If you've followed our advice, and your computer is not fixed, we will fix it again for FREE, or give you a full refund.

Price beat guarantee

Price beat guarantee

Got a quote from another Sydney computer repairs shop? Show us and we'll beat it by 5%. Another computer saved, another happy customer. We don’t mind giving you the extra savings.

A greener planet

A greener planet

Repair is always cheaper than Replace. Repairs help reduce e-Waste trash on third-world countries. We also offer Free e-Waste recycling through our partner.

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Our Sydney computer repair services include

Our experienced computer technicians have fixed 40,000+ computer problems that covered everything from removing viruses to water damage laptop repairs. Whatever problem your computer is having, it’s most likely we’ve seen it before.

Our PC computer repairs cover a wide range of problems:

Don’t see your computer problem here? Don’t worry; we can help you. Learn more: PC computer repairs 101.

Our Apple repairs are highly in demand due to the extreme popularity of Apple computers.

Apple computer is a premium product, one of the best choices for homes and businesses. Our Apple repair services cover all Apple computer models: Apple MacBook Air, Apple MacBook Pro laptops, Apple iMac, Apple Mac mini, and Apple Mac Pro computers.

Our Apple computer repairs include keyboard repairs, screen replacements, Apple battery replacements, Apple logic board repairs, vintage Apple computer repairs, and many more.

We know Apple computers inside and out. We always use genuine or higher-quality Apple parts. Learn more about our Apple repairs.

Our HP computer repairs have revived thousands of HP computers over the years.

HP is an American PC maker, a popular choice for homes and businesses. Our HP repair services cover most HP computer models: HP Spectre x360, HP Pavilion, HP Envy, HP OMEN, HP ProBook, HP EliteBook etc; desktop computers such as HP Pavilion All-in-one computers, HP ProDesk, HP EliteDesk, HP Workstations etc.

Our HP computer repairs include fixing broken hinges, replacing hard drives, replacing keyboards, screens, and many more.

We know our way around HP computers. We use genuine or higher-quality HP parts. Learn more: HP computer repairs 101.

We provide Dell computer repairs on a daily basis for over a decade.

Dell is a leading computer manufacturer and one of the best in the market. Dell computers are popular for both homes and businesses. We work on Dell XPS, Dell Inspiron, Dell Vostro, Dell Latitude laptops and desktops, Dell OptiPlex desktop computers, and many more.

Common repairs on Dell computers includes keyboard replacement, fixing charging problems, fixing broken hinge, not starting issue, Dell hard drive replacement and more.

We’ve fixed countless Dell computers. We use genuine or higher-quality Dell parts. Learn more: Dell computer repairs 101.

Our Lenovo computer repairs have restored many Lenovo computers back to life.

Lenovo (previously IBM) ThinkPad and ThinkCentre are solid choices for businesses. Lenovo IdeaPad, Lenovo Yoga are popular for home users, though, these models are not as reliable as the ThinkPad and ThinkCentre.

As solid as Lenovo laptops might be, they will break down still.

We fix Lenovo IdeaPad, Lenovo Yoga, Lenovo ThinkPad, Lenovo ThinkCentre computers, and many more.

Common repairs on Lenovo laptops include keyboard replacement, screen replacement, hard drive replacement.

We’re the experts at Lenovo computers. We use genuine or higher-quality Lenovo parts. Learn more: Lenovo computer repairs 101.

We provide repairs for ASUS computers, Acer computers and other brands: Microsoft, MSI, Gigabyte, Metabox, Sony, Toshiba, Razer, Samsung.

ASUS, Acer laptops are gaining more popularity amongst consumers. Some other brands such as Clevo, Razer, Gigabyte are liked by computer enthusiasts who want the best bang for their buck.

ASUS and Acer are priced better compared to HP, Lenovo, Dell and Apple. They have fewer spare parts available due to less demand in Australia.

Common repairs are keyboard, RAM, hard drive, screen replacement. Other repairs include motherboard repairs, fan replacement, hinge repairs, broken laptop charging port repairs.

How it works


Visit our store. Walk-in is welcome. Or, use our easy online booking to schedule an appointment.


Our technicians will give you a quote (FREE quote) and an estimated completion date.


You decide if you’d like to proceed with our quote (obligation-free).


If the quote is approved, we’ll fix your computer and notify you when it’s ready. Our work comes with guarantees.

How to use our computer repair services
Why we are different

Why our computer repair services are different

Excellent computer repair knowledge takes a lot more than good tools. Experience, good human judgment, and customer-company-employee-supplier relationships make the difference.

We’ve worked diligently to build efficient in-house systems, a network of trusted suppliers, and computer repair processes for maximum results and customer satisfaction. Through years of practice, persistence in maintaining excellence in workmanship, we’ve fine-tuned our services to ensure our customers leave happy knowing their computers are in good hands.

See what we can fix

Words can’t describe your computer problem sometimes. Below are some sample photos of computer problems that we fix.

Don’t take our word for it

We’re rated in the Best 3 computer repair centres in Sydney. Our customers have given us a star rating 4.5/5 (230+) rating on Google reviews and 4.9/5 on True Local

Bought an untested iMac PC from auction and had the hardware changed. Brought it to Safemode and was provided an informed assessment on what needs to be undertaken to get it working. Discussion with the office gives me confidence to use Safemode. I’m impressed with the knowledge and speed on servicing. Thank you.

— T Su

customer testimonial

Estella P

I’ve used Safemode in the past and now need our mac air laptop fixed. Walk-in was easy, unlike Apple store which takes weeks to get an appointment. Little to no waiting time with walk-in and a quote was given within 2 minutes. Repairs were completed as expected. Recommended…

Paul C

James fixed my 2013 Macbook Pro 2 years ago and it is perfect to this day. Apple told me to get another computer, but James was very honest, open and professional. He gave me a range of options and a clear breakdown of costs. This is a great business and I definitely recommend taking your computer here…

Debora A

Great and fast turn-around service. I went to Safemode a few years ago and was happy with the service then. Now my 2yo laptop has a strange issue. My guru friend couldn’t help. I returned to Safemode and got a precide quote within minutes, the problem was fixed in 2 hours. Recommended…

All the support you need

For all your computer repair needs

By providing computer repairs at both customer’s home/office and in our workshop, our computer technicians are experienced with computer repairs plus many other computer IT support for home and small businesses: email support such as Office 365, Google Workspace email support; office networking setup; system downgrade and upgrade; data backup and security; business printer setup and configuration and many more. Just ask and we’ll be happy to assist you.

Pre and after-sales support

Providing computer repair services doesn’t end after money is transacted. Most customers have questions that need answers after getting their computers serviced. We understand that pre and after-sales support is an integral part of our business. Thus, our friendly technicians are happy to assist you further free of charge should you have any questions after we’ve provided the services. This can be done over the phone, via email, over the counter, or remote troubleshooting.

About Safemode Computer Service

Your local computer IT experts

Safemode Computer Service is a team of friendly computer IT professionals serving Sydney areas. We commit ourselves to help residential customers to get their computers to the best working condition; helping businesses by providing better IT support and services.

We’re rated in the Best 3 Computer Repair Service Centers in Sydney from 2016 to 2022. We’ve worked diligently over the years to build a strong committed team of full-time experienced computer technicians plus our network of trusted suppliers.

Visit our computer repair shop

Trust is an important factor when it comes to choosing a computer technician that you can trust. Thus, we have a long-established computer shop for you to come and visit us. So you know that we’re always there when you need us.

We come to you, or remote troubleshooting

Can’t leave your home or office? We also offer pickup & delivery options for Sydney areas, computer services at your place, or remote troubleshooting for certain problems.

Frequently asked questions

Your questions answered by our computer experts.
Can’t find an answer? Call us on 1800 85 83 82

Yes. Appointments are recommended to ensure staff availability. We provide both in-store and onsite services thus our staff is not always available for random walk-ins.

Simply book a time to bring your computer to our computer repairs shop to get on-the-spot diagnostics then we’ll give you a Free quote before any repairs are done. It is an obligation-free quote. It’s up to you to decide if you want to fix your computer with us.

If you agree with the quote, we’ll book it and give you formal paperwork.

If you choose not to proceed with the quote, you can simply take the computer back, pay nothing and have a think about it.

By visiting our computer repairs shop, the repair process is also faster because we have spare parts available most of the time to do repairs on the spot.

If you can’t visit our computer repair shop, we can arrange for a computer technician to fix the issue at your home or office.

When you bring your computer to our store, a quote is done while you wait (FREE quote). It usually takes less than 15 minutes. You can also send us an online enquiry. We usually reply on the same day.

Costs to repair your computer vary depending on the computer’s make, model and the problem. Our computer technicians give a Free quote prior to repairs.

Generally, software problems such as viruses may cost $100-$200. Hardware problems such as broken screens will incur costs for labour and spare parts which varies $200-$400+. Some high-end parts may cost $500+. The more expensive your computer is, the more expensive it costs to repair.

The prices are generic indicators and should be used as a guide only. This information does not constitute a fixed quote.

We follow a long price list that is tailored to each specific problem and computer model. We do not use hourly rates. You can find out more on our pricing and info page.

For most, it’s the same day or the next business day. Upon your approval of our quote, we will proceed with the quote straight away.

We carry stock for common spare parts. If a part is out of stock, it will need to be ordered. Delivery time is 2-5 business days (standard postage) or 1-2 business days (express postage).

Our technician will you you an estimated completion date after checking your computer and spare part availability.

If there is important data on your computer that needs to be recovered, let us know. We’ll do our best to recover the data.

There are times your data will be at risk when your computer breaks down. For example, hard drive failure, or motherboard failure will put your data at risk. Keeping regular backups of your data is highly recommended.

Yes, absolutely. We’ve fixed Windows 98, Windows XP, 2002 – 2008 computers and we can fix yours too. Having said that, when a computer is too old, spare parts for it will become scarce in the market and takes more time to order. As long as spare parts for your computer are available within your budget, we can repair it.

Our repairs come with a 1-year (365 days) guarantee on the same problem. Many spare parts come with a 1-year manufacturer warranty as well. For example, new RAM, hard drive, screen, battery.

See our full warranty statement.

There is no charge for unsuccessful repair attempts, provided that you have followed the solution as recommended by our computer technicians.

We also partner with an e-Waste recycling company. You can have your computer sent to e-Waste recycling for free of charge.

We Provide Services To

Sydney Eastern Suburbs