Are you looking to rescue your laptop?

We can help. Since 2004, we’ve rescued over 40,000+ laptops. We can rescue your laptop today.

Safemode Computer Service is rated among Best 3 computer repair centres in Sydney.

top 3 computer repairs shop sydney award 2021
top 3 computer repairs shop sydney award 2022

We’re the experts at computer repairs, laptop screen repairs, virus removal, data recovery and other hardware repairs. We fix all computer makes: Lenovo, Dell, HP, Toshiba, ASUS, Acer, Apple MacBook, Sony Vaio, Clevo, Razer.

Don’t give up on your laptop just yet, we can rescue it.

computer breaks down and need repairs

All repairs are done at our workshop by our own technicians. We don’t send your computer to another repair centre to do the work. Hence our technicians are experienced with every problem your laptop may have.

On-the-spot Free quote

Throughout the years, we have developed our own testing tools & system that allow us to test computers within minutes so that we can give you a Free quote on the spot.

Our quote is obligation-free. It’s up to you to decide if you want to proceed with our quote. There is no selling, pressuring-for-a-sales from us. We understand that it is your computer and your decision to make.

Need your computer repaired right now?
To learn more about our computer repair services, click here.

Same-day laptop rescue

on the spot laptop rescue

Our laptop rescue experts use proven, field-tested tools and equipment in order to diagnose and repair your laptop.

We carry common spare parts to help narrow down the problem with your laptop.

Combining that with our years of experience, we are able to quickly advise you what’s best options to rescue your laptop – on the same day!

If you approve the quote, we will work on your laptop immediately. For most common repairs (hard drive, RAM, video card replacement, virus removal etc), we will rescue your laptop on the same day *.

* Computer must be brought in the morning. Subject to spare part availability. Excluding major repairs.

But wait, there’s more …

No Fix No Fee policy

if we cannot fix your laptop, there is no charge

On top of same-day services, we offer “No Fix No Fee” policy to all of our customers: If you have followed our recommended solution, and it does not actually rescue your laptop, we will fix it again for FREE, or give you a full refund.

We understand that we’re only human and sometimes we make mistakes. Human errors or unexpected issues may arise at any time.

Don’t worry, we will try it again to resolve the problem for free of charge, or refund you in full if we still cannot rescue your laptop.

What’s more, it’s super easy to have us rescue your laptop …

Open 7 days. Walk-in accepted. No appointment required

There is no need to arrange appointments. We understand that your schedule is packed. Hence our repair shop opens 7 days a week with no prior appointment required.

Simply come in at a time that suits you and one of our friendly staff will assist you.

We are located at 185 Enmore Rd, Enmore NSW 2042.

We have been here since 2011 and not going anywhere any soon. The store is located one block after Enmore theatre (if coming from Newtown toward Marrickville), on the other side of the street.

For more detailed instructions on how to get here, please visit our Contact page.

If you have any questions, feel free to give us a call at 02 9516 2966 or 1800 85 83 82.

Wait, wait, it doesn’t end here …

Price beat guarantee

lowest price laptop rescue

Yes. If you find a quote from another laptop rescuer, just give it to us, and we will beat it by 5%. Simply show us their quote for reference.

Another laptop rescued, another happy customer. We don’t mind giving you the extra savings.

Who wouldn’t want a good deal!

A greener planet

Repairs VS replace: Repairs is always cheaper than Replace.

Choosing repairs means a greener planet. A small effort can help reduce the massive e-Waste problem: “The best thing that we as consumers can do is fix the stuff we have, and only buy exactly what we need“.

If we cannot rescue your laptop, you can have it recycled responsibly for Free. We partner with an eWaste recycling company. You can have your computer sent to eWaste recycling for free of charge.

Need same-day computer repairs and IT services?

Safemode Computer Service is a top-rated choice for all your IT needs, both home and small businesses.

See Why

Apple laptop rescue

Apple MacBook Pro and MacBook Air are premium laptops. They are definitely worth being rescued.

Apple laptop rescue

We ourselves are computer technicians, tech-savvy people, yet we’re using 9-year-old Apple MacBook laptops.

Why?

Simply they are more than good enough for everyday use and work – web browsing, video & movies, email, word processing, spreadsheet etc.

There is no reason to ditch your Apple MacBook laptop. A repair on it will quickly pay off for itself.

We ourselves are Apple fans, and we want to do repairs that we will be proud of. No screws are missing, dust is cleaned.

Below are some examples of Apple MacBook issues that we can rescue from:

  • Spinning wheel of death: the rainbow spinning wheel occurs regularly. Your Mac becomes non-responsive or freezes. This could be a software problem or a hard drive failure. Either way, we can diagnose quickly and in most cases rescue your Mac within several hours.
  • Water spill damage: you’re not alone. We see this every week. The best advice is, do not turn the computer on and bring it in for repairs ASAP. Depending on the damage, this could be repaired the same day or it may need a few days.
  • Broken screen repairs: Apple MacBook retina screen is still made of glass and can be cracked. We can rescue your laptop.
  • And many more.

Learn more about our Apple laptop rescue.

Rescue Dell laptop

Dell is one of the best brands for Windows laptops in the market. Your Dell laptop should be rescued.

Most Dell laptops are medium to high-end products. Some Dell laptops are among the best in the market, eg Dell XPS, and Dell Latitude laptops are popular.

Dell Latitude laptop, in particular, is one of the best business laptops you can get!

Dell laptops are not immune to breakdowns. But, with the right repairs, your rescued Dell laptop will pay off for itself and serve you well.

Call me biased, but my 7-year-old Dell Latitude laptop is still flying! I bet it’s still better than your 1-year-old laptop.

Below are some examples of Dell laptop issues that we can rescue from:

  • Not charging: your Dell laptop does not charge its battery. This could occur when its power charging socket is damaged, or the charger is faulty, or the battery is faulty, or the motherboard is faulty.
  • Slow or freeze: slowness and freezing problems can be caused by hardware faults such as a hard drive failing. This usually can be fixed within a few hours and we’ll make your laptop fast again.
  • Broken hinge or screen: the hinge may get broken without your wrong-doings. Broken screens could be caused by a drop or knock.
  • And other repairs.

Rescue Dell laptop with broken charging port

Rescue HP laptop

HP is one of the best brands for Windows laptops in the market. Your HP laptop should be rescued.

Some HP laptops range from entry-level to medium and high-end products. HP laptops are popular for home and business, eg HP x360, and HP EliteBook laptops.

HP laptops are not immune to breakdowns. But, with the right repairs, we can rescue your HP laptop and make it even better. It will pay off for itself and serve you well.

Below are some examples of HP laptop issues that we can rescue from:

  • Not charging: your HP laptop does not charge its battery. This could occur when its power charging socket is damaged, or the charger is faulty, or the battery is faulty, or the motherboard is faulty.
  • Slow or freeze: slowness and freezing problems can be caused by hardware faults such as a hard drive failing. This usually can be fixed within a few hours.
  • Broken hinge: the hinge may get broken without your wrong-doings. This is common in some HP x360 laptops.
  • And many more.

HP laptop rescue - broken hinge

Rescue Lenovo laptop

Lenovo is one of the best brands for Windows laptops in the market. Your Lenovo laptop should be rescued.

Many Lenovo ThinkPad-series laptops are solid, durable and reliable products. Lenovo ThinkPad laptops have been businesses’ choices for many years.

Lenovo laptops are not immune to breakdowns. Rescuing your Lenovo laptop is well worth the money.

Below are some examples of Lenovo laptop issues that we can rescue from:

  • Slow or freeze: slowness and freezing problems can be caused by hardware faults such as a hard drive failing. This usually can be fixed within a few hours.
  • Battery not holding charges: batteries are consumable parts and they wear out after a few years. This is perfectly normal for all laptops.
  • There are more that we can rescue for Lenovo laptops, but they are reliable overall.

Rescue ASUS laptop

ASUS is gaining popularity among consumers. Though not as reliable or popular as Apple, Dell, HP or Lenovo, ASUS laptops can serve well as personal-use laptops.

With the right repairs and tweaks, we can rescue your ASUS laptop and make it better.

Below are some examples of ASUS laptop issues that we can rescue from:

  • Slow or freeze: slowness and freezing problems can be caused by hardware faults such as a hard drive failing. This usually can be fixed within a few hours.
  • Battery not holding charges: batteries are consumable parts and they wear out after a few years. This is perfectly normal for all laptops.
  • Keyboard repairs: some keys do not work as expected.
  • And many more.

Rescue Acer laptop

Acer is also gaining popularity among consumers as a home laptop. Acer laptops are similar in quality as ASUS laptops.

With the right repairs and tweaks, we can rescue your Acer laptop and make it better.

Below are some examples of Acer laptop issues that we can rescue from:

  • Slow or freeze: slowness and freezing problems can be caused by hardware faults such as a hard drive failing. This usually can be fixed within a few hours.
  • Battery not holding charges: batteries are consumable parts and they wear out after a few years. This is perfectly normal for all laptops.
  • Charging problem repairs: your Acer laptop may not charge its battery. This could be a broken charging socket, or broken charger, or a failing battery.
  • And many more.

Dead laptop rescue

More often than not, your dead laptop can be rescued.

This particular laptop rescue task isn’t easy. A dead laptop is typically due to a faulty motherboard. This is a difficult repair and could take more than 1 day.

Unfortunately, this is not a same-day repair because it’s considered a complicated one and sometimes not possible.

Our No Fix No Fee policy covers you in the instance that your laptop cannot be rescued.

Water damage laptop rescue

Water damage: we see this every week.

Laptop rescue for water spill damage is difficult, but often possible too.

As liquid takes time to be cleaned and then dried, these repairs is also not possible to be done same-day.

Water may leak from one place to another and cause unexpected issues, hence these repairs take time.

Manufacturers and onsite technicians cannot help you with these repairs.

Manufacturers never repair water-damaged laptops. While onsite technicians do not have a repair workshop with dedicated tools to fix laptops with water damage.

But we can.

Our No Fix No Fee policy covers you in the instance that your laptop cannot be fixed.

Laptop data rescue

Yes, we can do this too.

We don’t just do repairs, we know how to recover your data too. Our workshop is equipped with tools for us to have a go at recovering your data.

In most cases, your data can be rescued within a few hours.

Ready to see our laptop rescue team?

We’ve made it easy for you. Just come in anytime during our business hours. We’re open 7 days a week.

Our laptop rescue experts will help you immediately.

Have a question? Please call 1800 85 83 82. or 02 9516 2966 or email info@safemode.com.au