Lenovo Laptop Computer Repairs 101

Lenovo is a popular brand for home and business users. Have a Lenovo laptop computer that requires repairs? We can help. Learn more about our award-winning computer repairs.

Our skilled technicians are highly experienced in Lenovo computer repairs, including laptops.

Lenovo computers are renowned for their reliability. In fact, ThinkPads were the first laptops to be used in space and for a long time were the only laptops allowed in space.

Despite the reliability of Lenovo laptops and desktop computers, they might still break down but, fret not we can repair them.

Popular Lenovo consumer laptops include Lenovo Legion, Lenovo IdeaPad, Lenovo Yoga. Given the solid value proposition that these laptops represent we can see why.

Common repairs on Lenovo laptop includes, screen repairs, keyboard replacement, hard drive replacement.

Whichever problem your Lenovo laptop may have, we’re confident that we can repair it.

We don’t outsource any work. All our Lenovo laptop repairs are done in house in our computer workshop ourselves. Hence our computer technicians are experienced and extremely qualified to deal with any problem your laptop has that needs repairing.

Why choose us for Lenovo laptop repair

• Hassle-free drop-off, or onsite service: Need a computer technician onsite at your home or office? We can do that. You can also drop off your laptop at our shop for a hassle-free experience, 7 days a week, no appointment needed.
• Free quote On-the-spot: Simply bring your computer in, we’ll test and provide a free quote on the spot.
• Same-day laptop repair service*: Stocking commonly used spare parts (hard drives, solid state drives, RAM, power supply unit) allows us to provide a same-day repair service
• Genuine Lenovo spare parts: we use genuine Lenovo spare parts, or even better-quality spare parts to ensure that your Lenovo laptop functions like new.
• No Fix No Fee Guarantee: We are committed to a responsible business mode, if your Lenovo laptop cannot be repaired, we will provide a full refund.
• Price Beat Guarantee: For repairs at our shop, we’ll beat any competitor’s quote by 5%.
• Sustainability: By choosing to repair your device, you help us in our quest for environmental sustainability. We support rights to repair. We also recycle your e-Waste for Free.

* Computer must be brought in the morning. Business days only. Subject to spare part availability. Exclude major repairs.

Before any attempt at repairing your Lenovo laptop, check out the Lenovo community, it might be able to provide you with the answer you need. Also, check if your computer is still under warranty with your supplier or Lenovo Support.

We do not work on in-warranty computers, doing so will void your warranty. repairing.

Why should you repair your Lenovo Computer

As we mentioned earlier, Lenovo computers are known for their reliability. A study by Technology Business Research.inc (TBR) found that Lenovo workstation laptops and pcs had repair rates significantly lower than industry and competitor averages during the first three years of the computer’s lifecycle.

TBR also found that 88% of Lenovo’s workstation customers were satisfied with the quality and reliability of their computers, with only 3% indicating dissatisfaction.

74% of the customers also felt that Lenovo laptops and computers were more reliable than other brands and that 91% of the customers would buy from Lenovo again because of the quality and reliability of Lenovo computers.

Key points of failure indicated were hard disk drives, computer fans and system boards. This attests to the reliability of Lenovo, since hard disk drives and computer fans are moving parts that inevitably fail due to the laws of physics.

By showing some tender loving care we are confident we can restore your trusty Lenovo computer/laptop back to its working order. We also provide upgrades to solid state drives and clean your laptop fans to eliminate a key point of failure.

Some of the Lenovo laptops and desktop computers we repair

• Lenovo X1 Carbon: Premium laptop crafted with space age technology; The X1 Carbon is designed for reliability to take a beating. Frequently carried by business executives.

• Lenovo Legion series: Lenovo’s highest performing laptops. Comes with the latest hardware for high horsepower applications. Solid value proposition and packs a strong bang for buck especially so compared to competitors’ offerings.

• Lenovo Yoga: Multi feature 2 in 1 computer packed full with entertainment features including 4k displays, touchscreen and stylus support.

• Lenovo Ideapad Slim: Thin and light, easy-to-carry entry-level laptop, with powerful battery life. The low cost and affordability make it ideal for students and educational institutions.

• ThinkCentre: Lenovo’s workstation offering comes in a variety of form factors and processing power, from full-sized offerings to compact tiny pcs that fit right on the desk.

What are the problems we can repair

We can help with the following issues:

• Replacing hard drive in Lenovo laptops and desktop PC computers.
• Lenovo laptop repairs for computers that do not turn on.
• Repairing Lenovo laptop not charging problem.
• Speed up and fix slow Lenovo laptops.
• Screen replacement & repairs for Lenovo laptop
• Virus removal on Lenovo laptops.
• Battery replacement for Lenovo laptops.
• Lenovo laptop not booting passed startup repair mode.
• Keyboard repairs or replacement.
• Though, not as common, Lenovo computer motherboard repairs are sometimes possible.
• Upgrading Windows to the latest version.
• Upgrading to Solid State Drive (SSD) from Hard Drive.
• Repair Lenovo laptops with noisy fan issues.
• Set up emails in Microsoft Outlook.
• Factory restoration of Lenovo computers
• Data rescue and recovery.

What’s the cost to repair my Lenovo computer

Pricing depends on the specific model and repairs required, of your Lenovo computer. We have standardised pricing for each problem.

Struggling to decide if you should repair your Lenovo computer or buy a new one? Have a peace of mind with our free quote. You can then make an informed decision on wether to repair your Lenovo computer.

Issues related to software, usually ranges from $50, $100 – $200.

Hardware issues (hard drive failure, broken screen), This includes labour cost and spare parts prices vary from $150 to $400+.

Standard battery replacement cost for Lenovo laptops range between $120 to $300. However, replacements for higher end laptops might cost more.

For Lenovo desktop computer, repairs are not as straight forward as Dell or HP computers. Many Lenovo desktop computers come with Lenovo custom-made parts that are not always available in the market. In this case, we will look at alternative solutions to advise you.

How long does it take to repair a Lenovo computer

Simiply bring your Lenovo computer in for repairs, you can expect a quote within 5 to 15 minutes. We provide on the spot diagnosis.

The turn-around time for repairs varies depending on the severity of the issue.

To expedite the repair process, we stock common parts. Most repairs on Lenovo laptops are completed within the same day.

Keyboard replacement, water damage or other complicated repairs will require 1-5 business days.

Our quote includes an estimated date of completion.

Once the repairs are completed, expect to be promptly notified via email and SMS confirmation. We recommend picking up your laptop promptly.

Can you rescue data on my Lenovo laptop?

Yes.

Lenovo laptops are easily accessible for data recovery attempts

Compared to Apple or Microsoft laptops, recovering data from Lenovo laptops and desktops is much easier.

Even with a broken screen or keyboard, the data is unlikely to be damaged.

If your Lenovo laptop has had coffee spilled on it, there might be damage to the hard drive, which makes data recovery much harder.

Regardless, we recommend regularly backing up your data, it is a good practice.

Learn how to back up your data, with our data backup guide here.

What guarantees do you provide for your repair services?

For peace of mind:

• We provide a 3-month (90 days) guarantee on labour, plus 3-month (90 days) or 1-year warranty on spare parts with every repair.
  • This includes water damage repairs, keyboard replacement and covers labour costs.
• 1 year warranty for Spare parts including new hard drives, new RAM, new battery, new screen.
• Most Lenovo computers utilise standardised spare parts widely available in the market and come with a 1-year manufacturer warranty. This makes replacement easy and safe.
• The warranty does not cover accidental damages such as dropping, knocking, water spillage, or if it has been worked on by another technician after we’ve returned the computer to you.

What if there’s something else wrong with my computer?

As a value-added service, we repair other components Free of charge if it is within reasonable cost.

Upon initial inspection, should there be other small components damaged that are not covered under the original quote, we will repair them for Free too.

Should the damaged components be expensive altering the repair cost significantly, we will notify you early and provide you with the option to make up the difference for the components or to cancel the repairs and pay nothing.

Most Lenovo laptops and desktop computers use standardised spare parts that come with 1-year warranty making the repair process easier.

After your Lenovo laptop repair is successful, we provide a 90-day guarantee, plus No fix No fee guarantee.

Can you help with other problems too?

In most cases, Yes.

We are not only experienced with hardware repairs on Lenovo computer but also with software issues.

We are experienced with:

• Setting up emails in Microsoft Outlook or Windows Mail for Telstra Bigpond, Optus, Gmail, Hotmail and other email accounts.
• Experienced with POP3 and IMAP email accounts.
• We can install printers and configure the Internet and network too. However, this needs to be done at your place where your printer and network are present.
• Setting up automatic backup using Windows’ built-in backup and restoring data from it.

Do I need to book an appointment?

No. We provide a hassle-free walk-in service 7 days a week.

With our experience in computer repairs, we have streamlined testing and quoting processes, enabling us to swiftly diagnose the issue and provide you with a quote.

Wait times are usually short (a few minutes) even if there is another customer being served.

We maintain a comprehensive, standardised price list to ensure our customer walk-in experience remains hassle-free.

Ready to repair your Lenovo laptop?

Our process is hassle-free. Come visit anytime during our business hours. We’re open 7 days a week.

Our Sydney Lenovo computer repairs experts will help you immediately.

Have a question? Please call 1800 85 83 82, or email info@safemode.com.au