Computer Repair, Apple Mac Repairs and IT support in Alexandria NSW

Safemode Computer Service – Alexandria NSW

Address: Suite 4, 20-28 Maddox St, Alexandria, NSW 2015

Why Choose Us

top 3 computer repairs shop sydney award 2022

Best 3 Computer Repairs Sydney 2022

Best Sydney Computer Repair Award 2022

Best Sydney Computer Repairs 2022

best business of 2023 award

Best Computer Business Sydney 2023

Best 3 Computer Repairs Sydney 2024

Free diagnostics. Fast repairs

Lowest price guarantee • 90-day warranty

Computer Repairs, IT Support Alexandria NSW

Safemode Computer Service is your go-to for reliable computer repairs and IT support in Alexandria NSW. We’ve proudly ranked among Sydney’s top 3 computer repair centers every year from 2016 to 2024!

Founded in 2004, we’re accredited, certified CCNA, MCSA, MCSE computer technicians with Microsoft Azure and Google Workspace experience. We’ve repaired over 5,880 computers across Sydney’s city and Inner West! From hard drive issues to water damage, we’ve helped countless customers in Alexandria, Waterloo, Chippendale, Pyrmont, Kings Cross, Surry Hills, and more. Plus, every service comes with a 90-day service warranty for your peace of mind.

Available Services

   Repair appointments     Mail-in repairs

  • Suite 4, 20-28 Maddox St, Alexandria, NSW 2015

  • Store Hours
    Mon – Fri: 9 am – 5 pm
    Sat: Closed
    Sun: Closed
    Public holidays: Closed
    No walk-ins. Appointment required.

Why choose our computer repair & IT support services in Alexandria NSW

While-you-wait FREE quote

FREE quote

Over many years, we have developed in-house tools to test computers quickly and give you a Free quote. Our quote is obligation-free.

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Our Locations

  • Blacktown NSW

Your Local Experts for Computer, Laptop, Apple Mac Repairs, and IT Support in Alexandria NSW

computer error

Welcome to Safemode Computer Service in Alexandria NSW! As a trusted name in computer repairs and IT support, we’re here to provide fast, reliable solutions right in your neighborhood. Whether you’re facing hardware issues, software troubles, or need expert IT support, our skilled team is ready to help.

Located conveniently in Alexandria, we make it easy for you to access top-quality computer repairs without venturing far from home or work.

Services Offered at Safemode Computer Service Alexandria NSW

  • Computer Repairs: Got a computer issue? We handle everything from hard drive failures and software glitches to screen repairs.
  • IT Support: Need a little extra tech help? We provide IT support both remotely and onsite, including troubleshooting, virus removal, system upgrades, and network assistance.
  • Data Recovery: Lost files? Don’t worry! Our data recovery service is here to help you retrieve those important files from damaged or corrupted drives.
  • Water Damage Repair: Accidentally spilled something on your laptop? It happens! We’re experts in handling water damage, a common issue in Alexandria.
  • Apple & PC Repairs: Whether you use a Mac, Windows, or Linux system, we’ve got you covered. Our team knows all major operating systems, so we can take care of whatever your device needs, from repairs to upgrades.

Why Choose Safemode in Alexandria NSW?

When it comes to tech support, Safemode is your trusted local choice in Alexandria! Here’s what sets us apart:

  • Fast Computer Repairs: We know you need your devices up and running as quickly as possible. Our team works efficiently to get your repairs done fast without compromising quality.
  • No-Cost Diagnostic: Not sure what’s wrong? No problem! We offer a free diagnostic to assess the issue with your device, so you’ll know exactly what needs fixing before any work begins.
  • In-Store Computer Repair: Our in-store repair service lets you bring your device to us directly in Alexandria. No need to wait on shipping or long turnaround times – simply drop it off, and our tech experts will handle the rest.
  • Experienced and Trusted Technicians: Our technicians have years of experience with all kinds of computer issues. Rated as one of Sydney’s top repair centers, we’ve built a reputation for quality and reliability that you can count on.
  • 90 Days Warranty: We back all our services with a 90 Days warranty for peace of mind.

With convenient, fast service right in your neighborhood, Safemode in Alexandria is here to make computer repairs easy and stress-free!

James profile

Meet our local computer technician in Alexandria NSW

I’m James, a lifelong tech enthusiast with over 15 years in the IT world. I’ve always had a passion for computers and technology—they’re practically second nature to me! To me, your computer should be a valuable investment, not just another cost. My goal is to get your device working perfectly so well that you won’t need to come back for years.

How to get here

By Car:

If you’re driving from Sydney CBD, head south on Botany Road, take a right onto McEvoy Street, then a left onto Maddox Street. You’ll find us on the left at 20-28 Maddox Street.

Free Parking:

We’ve got limited free street parking on Maddox Street and nearby. Just be sure to check the signs for any restrictions.

By Train:

The closest station is Green Square, about a 15-minute walk away. From there, simply exit onto Botany Road, head north, take a left onto McEvoy Street, then a right onto Maddox Street.

By Bus:

Bus routes 370 and 355 bring you near our spot. The closest stop is on Botany Road, near McEvoy Street. From there, it’s just a short stroll to Maddox Street.

Frequently asked questions

Your questions answered by our computer experts.
Can’t find an answer? Call us on 02 8376 2044

Yes. We generally have same-day appointments. Please call us to book.

If you drop by without an appointment, we can usually assist you within 10 minutes.

However, since we offer both in-store and onsite services, we can’t always guarantee a technician will be immediately available for walk-ins.

When you bring your computer to our store, we’ll provide a free quote while you wait—usually in under 15 minutes. You can also reach out with an online inquiry, and we’ll typically respond the same day.

Repair costs for your computer can vary depending on its make, model, and the specific issue. Our technicians provide a free quote before starting any repairs.

From over 5,880 computer repairs completed in Alexandria and nearby cities, and the broader Sydney area, we’ve found that the average repair cost ranges between $150.15 and $322.35. For higher-quality parts or specialized components, costs may go up to $405.10 or more, depending on your computer’s specifications.

The prices are generic indicators and should be used as a guide only. This information does not constitute a fixed quote.

We follow a long price list that is tailored to each specific problem and computer model. We do not use hourly rates. You can find out more on our pricing and info page.

Most common repairs are completed the same day or by the next business day. Once you approve our quote, we get started right away.

From our experience with around 5,880 computer repairs in Alexandria and nearby cities, Sydney Inner West, and the greater Sydney area, we’ve found that—assuming the necessary parts are in stock—most repairs take an average of 2.15 to 5.75 hours to complete.

We carry stock for common spare parts. If a part is out of stock, it will need to be ordered. Delivery time is 2-5 business days (standard postage) or 1-2 business days (express postage).

Our technician will you you an estimated completion date after checking your computer and spare part availability.

In most cases, we can successfully recover your data.

However, there are times when your data might be at risk, such as in cases of hard drive or motherboard failure. That’s why we highly recommend keeping regular backups to ensure your information is always safe.

Absolutely! We’ve repaired everything from Windows XP to 2008 computers, and we can fix yours too. However, keep in mind that as computers age, spare parts can become harder to find and may take longer to order. As long as parts are available within your budget, we’ll be able to get your computer up and running.

Our repairs come with a 90-day service guarantee on the same problem.

See our full warranty statement.

Yes, we offer monthly promotions from time to time, such as a 5% discount for first-time customers. Just ask our friendly technicians in Alexandria for the latest deals!