Computer Repair, Apple Mac Repairs and IT support in Ultimo, Sydney City

Safemode Computer Service – Ultimo, Sydney City

Address: 28/89-97 Jones St, Ultimo NSW 2007

We’re rated in:

top 3 computer repairs shop sydney award 2020
top 3 computer repairs shop sydney award 2021
top 3 computer repairs shop sydney award 2022
best computer repairs shop sydney award 2022
top 3 computer repairs shop sydney award 2022

Free Diagnostics. Fast Repairs

Lowest price guarantee • 1-year warranty

Computer Repairs, IT Support Ultimo

For reliable computer repairs and IT help in Sydney’s city areas, turn to Safemode Computer Service. We have been listed as one of Sydney’s Top 3 Computer Repair Shops from 2016 to 2024! Founded in 2004, we’re accredited, certified CCNA, MCSA, MCSE computer technicians with Microsoft Azure and Google Workspace experience. We have fixed over 4,580 computers in Ultimo and Sydney city areas, including those in Haymarket, Chippendale, Pyrmont, Glebe, Surry Hills, and many more, with anything from hard drive failure to water spill damage. We offer a No Fix No Fee promise along with a one-year warranty for all of our services.

Available Services

   Repair appointments     Mail-in repairs

Why Choose Our Computer Repair & IT Support Services in Ultimo

Expert computer repairs

Our computer technicians have over 15 years of experience with both desktop PCs, laptops, Windows and Apple Mac computers, solving many problems for our customers.

While-you-wait FREE quote

While-you-wait FREE quote

Over many years, we have developed in-house tools to test computers within minutes and give you a Free quote on the spot. Our quote is obligation-free.

Same day repairs

Same day repairs

Our computer repair experts use proven, field-tested tools to diagnose and repair your computer. Our shop carry stock for common spare parts to complete most repairs on the same day.

High quality spare parts

High quality spare parts

We don’t compromise on quality. We use genuine manufacturer or higher-quality spare parts from trusted suppliers only. Many spare parts come with a 1-year warranty against defects.

Easy appointments

Easy online appointments

Appointments can be booked online easily or Walk-ins are welcome. Can't come to our store? We also offer Free Pickup & Delivery services*.

In-store or Onsite

In-store Repair or We come to you

For fast, on-the-spot services, schedule an in-store repair appointment today. Alternatively, we can come to you and fix at your place.

No Fix No Fee

No Fix, No Fee

We're only human, mistakes can happen, or your computer just can't be fixed. If you've followed our advice, and your computer is not fixed, we will fix it again for FREE, or give you a full refund.

Price beat guarantee

Price beat guarantee

Got a quote from another Sydney computer repairs shop? Show us and we'll beat it by 5%. Another computer saved, another happy customer. We don’t mind giving you the extra savings.

A greener planet

A greener planet

Repair is always cheaper than Replace. Repairs help reduce e-Waste trash on third-world countries. We also offer Free e-Waste recycling through our partner.

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Our Locations

  • Blacktown – Western Suburbs

The Specialists At Computer, Laptop, Apple Mac Repairs And IT Support in Ultimo

computer error

It feels as though the world has stopped when your computer stops working. Fortunately, our group of experts can assist you. For same-day services, stop by our Ultimo store. It is simple to schedule an appointment online. Although walk-ins are welcome as well, we strongly advise making an appointment in order to guarantee that a staff member will be available when you arrive. We are available for your convenience Five days a week. Unable to take part? Ask us about our mail-in repair service, wherein one of our technicians will come get your computer in less than 30 minutes, take it to our facility for repairs, and then deliver it back to you.

Speedy Computer Repairs. Free Diagnostic.

Avoid having to wait weeks to visit the Apple Store or other stores. There are no quotation fees to pay. We provide quick turnaround times and diagnostics that are FREE. The majority of common computer repairs are completed the same day. Our one-year warranty covers all services. For this reason, we have been chosen as one of the top computer repair shops in Sydney’s Inner West for the past seven years.

In-store Computer Repair. Visit Our Ultimo Store

One of our IT specialists can quickly repair your computer if you stop by our Ultimo store. Unable to visit us? Instead, ask about our mail-in computer repair service.

Your PC can be quickly repaired by our Ultimo technicians. unsure of the issue with your computer? Before we make any repairs, we’ll provide you with a free diagnosis and an obligation-free price.

You can count on receiving courteous, swift, and competitively-priced repairs when you visit our Ultimo store. Since we are proud of the work we do, we aim to do most repairs the same day. Furthermore, our one-year warranty covers all repairs.

IT Support Services In Ultimo

We have over ten years of expertise in the IT sector, and our staff has worked with small to medium-sized organizations and homes. Server configuration, cloud storage, backup options, Exchange email, website development, web hosting, and many other services are among the many things we can set up, configure, and maintain. Remote, in-store, and on-site IT support are all available options for IT assistance.

Onsite Computer Repair in Ultimo

An onsite technician visit may occasionally be necessary to resolve the issue at your location. We provide in-home or office computer repair services with on-site technicians. To arrange an on-site visit, contact us right now.

James profile

Meet our local computer technician in Ultimo

Call me James. I’m a native computer guy who has worked in the IT sector for over 15 years. In general, I appreciate technology and computers. I am more familiar with computers than my own house. Your computer ought to be an investment, not an expense, in my humble view. I’ll probably finish repairing your computer, after which I won’t hear from you for a while.

How to get here

By car: If going from Haymarket, head west on Ultimo Rd toward Thomas St. Then, turn right onto Thomas St and continue straight to stay on Thomas St. Turn right onto Jones St, and we will in “The Hub” building located on your left at 28/89-97 Jones St, Ultimo NSW 2007.

A landmark near 28/89-97 Jones St, Ultimo NSW 2007 could be the Ultimo Community Centre, which is located nearby on William Henry St.

Free parking near 28/89-97 Jones St, Ultimo NSW 2007 is the nearby street parking on surrounding streets such as William Henry St, Bulwara Rd, and Macarthur St.

By train: The nearest station is likely to be either Central Station or the nearby light rail station, which is the Paddy’s Markets stop. Both are within walking distance, with Central Station being a bit farther away but offering more train services.

By bus: Take the 355, 423, 426, or 428 from Enmore Rd to Wattle St near Fig St, then walk southeast on Wattle St toward Fig St and turn left onto Jones St. From the Eastern Suburbs, take the 352 or 355 from Bondi Junction to the same stop and follow the same walking directions. If you’re coming from Coogee and Randwick, take the 370 to Harris St near Allen St, then walk northwest on Harris St toward Jones St and turn right onto Jones St.

Frequently asked questions

Your questions answered by our computer experts.
Can’t find an answer? Call us on 1800 85 83 82

Yes. Appointments are required for visits to our Ultimo store. We have both in-store and onsite appointments thus, we are unable to guarantee that staff will be available for unexpected walk-ins.

We provide a FREE repair estimate over the phone or when you bring your computer to our store. Typically, it takes 15 minutes or less. Additionally, you can submit an online inquiry to us. Usually, we respond the same day.

The cost of fixing a computer varies based on the model, make, and condition of the device. Prior to any repairs, our computer professionals provide a free estimate.

Based on our data of over 4,580 computer repairs that we’ve done in Ultimo and Sydney city areas, the average repair cost is between $169.21 and $298.25, and specifications of the computer, it may cost $398.18+ if you choose higher-quality parts.

The prices are only meant to be used as a general guide and are generic indicators. This data does not represent an exact quotation.

We comply to a comprehensive price list that is customized for every unique issue and computer type. We don’t bill by the hour. Visit our information and pricing page to learn more.

Most repairs are finished on the same day or the following business day. We will start working on the quote as soon as you accept our quote.

Based on our data of over 4,580 computer repairs that we’ve done in Ultimo and Sydney city areas, the average time is between 2.18 hours and 5.53 hours for most common repairs, provided that the part is in stock.

We keep common spare parts in stock. A part will need to be ordered if it is not in stock. Standard shipping takes 2–5 business days to arrive, while express postage takes 1-2 business days.

After examining your computer and the availability of spare parts, our certified technician will provide you with an anticipated completion date.

We are able to retrieve your data in most circumstances.

Your data may occasionally be in danger. Your data is at risk in the event of a motherboard or hard disk failure, for instance. It is highly suggested that you maintain regular backups of your data.

Indeed, without a doubt. We are capable of fixing your Windows XP, 2008, and PC. Having said that, as a computer ages too much, replacement parts become harder to find and need more time to order. We can fix your computer as long as replacement parts are within your means.

We offer a one-year (365-day) guarantee on the same issue with our repairs.

View our complete warranty details.

If you followed our computer professionals’ recommendations and the repair effort did not work, there is no charge.

We collaborate with an e-waste recycling business as well. Your PC can be shipped for free to an e-waste recycling facility.

Yes, we run monthly promotions from time to time. For example, 5% discount for first-time customers. Simply ask our local Ultimo technicians.