This week’s challenge comes from an Apple MacBook Air laptop that does not boot to macOS showing a folder icon with a question mark.
The customer reached out to the Apple store for assistance, but unfortunately, they were informed that the laptop couldn’t be repaired due to unavailable parts, and the most devastating part is that they were advised to buy a new one instead! 😱 ❌
This laptop was worth $2,300+ when it was purchased. Saving it would make sense.
Below are pictures of the folder icon with a question mark error on this Apple MacBook Pro 13-inch laptop: