The Challenge
The customer faced a frustrating problem with their Apple MacBook Pro 16″ laptop, as the screen was flickering and not displaying properly whenever they moved the screen.
The customer had taken the laptop to the Apple store, but they were left disappointed as the said store was not able to pinpoint the problem and could not provide a suitable solution, leaving them unsure of how to resolve the issue. 😟
The Process
We wasted no time in diagnosing the issue, thus completing the assessment in a mere 5 minutes.
Once we identified the problem, we promptly proceeded with the necessary steps to replace the screen.
To provide our customers with peace of mind, we offered a “No Fix, No Fee” guarantee ✅, ensuring they would only be charged if we successfully resolved the issue. 👍🏻
The Result
The solution we provided was both fast and effective. Within just 3 days, we completely fixed the screen problem (ensuring that the display was no longer malfunctioning or flickering when moved).
To secure customer satisfaction, we also offered a “No fix, no fee” guarantee, providing assurance that they would only pay for the service if we were able to fix the issue.
100%
Successful Rate
Given that the replacement screen is available, further topped with our expertise, we have had a solid 100% success rate in replacing this screen.
Guaranteed Solutions
No fix, No fee Guarantee!
No Solution, No Charge: Our Commitment to Fixing Your Problems in the rightest way!
