PC Laptop Computer Power Issue Repair

From $220

All prices mentioned here are advisory only and are not considered as quotes. The prices may change anytime without notice. We take no responsibility for incorrect pricing on our website.

Have a question? Call 1800 85 83 82 or Request an Estimate

Service Description

Is your PC laptop computer completely dead, not turning on, or shutting off randomly? Power issues are one of the most serious — and common — problems in laptops. If your device isn’t charging, won’t respond to the power button, or shuts down suddenly, there’s likely a deeper fault.

Power problems can be caused by a faulty charging port, damaged motherboard, battery failure, or even short circuits caused by liquid damage. In some cases, it might seem like the battery is the issue, but the real fault lies in the power circuit.

Our experienced technicians can provide a price estimate for these problems within minutes.

Pricing Breakdown

Power issues in PC laptops can range from simple to complex. In some cases, it’s just a faulty charger. But if internal repair is needed, the cost depends on what’s causing the problem.

Here’s how pricing typically breaks down:

  • Free or low-cost → If the issue is only with the power adaptor (charger), we’ll test it and may recommend a replacement without any internal repair.
  • $220–$280+ → For repairs where the charging port is faulty but is a separate part from the motherboard. These ports are easier to replace and don’t require advanced board work.
  • $350–$450+ → If the charging port is soldered to the motherboard, or if there’s a power-related fault on the logic board (e.g. faulty power IC, shorted component), the repair becomes more complex and requires board-level work.
  • $500+ → For high-end laptops (e.g. gaming models like Dell Alienware, ASUS ROG, Metabox, etc.), where parts are more expensive and disassembly is more involved. Repairs often include USB-C charging port work, power rail diagnostics, or replacement of multiple components.

What affects the cost:

  • Whether the fault is with the charger, charging port, or motherboard
  • The type of charging port (standard, magnetic, USB-C)
  • Laptop model – gaming and slim laptops are more complex to repair
  • The availability and cost of replacement parts

➡ We always test your laptop and charger thoroughly before starting any repair — so you’ll only pay for what’s truly needed.

Our Process

  • Initial Diagnosis – We check for signs of life: LED lights, fan movement, charging response, or any beep codes.
  • Charger & Battery Check – We test with a working charger and known-good battery to rule out external issues.
  • Disassembly – If needed, we open the laptop to inspect the motherboard, charging port, and power circuitry.
  • Component Testing – We test internal fuses, voltage regulators, and connectors to locate short circuits or faults.
  • Repair or Replace – Depending on the issue, we replace faulty parts (charging port, battery, DC jack), or carry out board-level repair.
  • Final Testing – Once repaired, we test charging, battery life, and power stability to ensure the fix is complete.

The Technical Stuff

Power issues may involve:

  • Charging port faults – Loose or broken jacks can stop power from reaching the battery.
  • Dead battery or BMS failure – Battery management systems inside smart batteries can fail and stop charging.
  • Motherboard-level faults – Short circuits in the power rail, blown MOSFETs, or failed DC input chips.
  • Most USB-C ports are now part of a PC laptop’s motherboard. This means a broken USB-C port is a motherboard repair.
  • The power button on your computer is rarely the fault.
  • If your computer is not turning on with a working power adaptor, it’s not a battery fault. All PC laptops should turn on normally with a working power adaptor even when its battery is faulty.

Our Difference

Power issues can be tricky and misleading — what seems like a dead battery could be a fault on the motherboard, or a shorted charging port causing a shutdown. Having spare parts, combined with a multimeter and experience, helps us identify the problem and ensure the best PC laptop computer power issue repair.

We also outsource certain micro-soldering work to our supplier for board-level repairs.

Technician opening up a laptop using screwdrivers to access the internal power components for power supply troubleshooting or repair.

Frequently Asked Questions

In-store repair appointment: We offer a Free Initial Inspection and a Free Quote. Book an appointment here.

The service cost varies depending on the problems and specific model of your computer. You can also find more information and price guides in Our Services.

Free quotes are not applicable for computers under third-party warranty or for insurance damage reports, a quoting fee applies in these instances.

The initial inspection takes less than 15 minutes. If it takes longer, we’ll let you know.

Our technician will check your computer details and spare part availablity to give you an estimated completion date. Backing up your data before bringing-in will help reduce the turnaround time.

For most common problems such as RAM, PSU, HDD or SSD replacement, we will complete the service on the same or next day if the computer is brought in in the morning and the part is in stock. However, this is never a guarantee. If the part is not in stock, we’ll need to order it from our suppliers. The delivery time is 1-2 business days for express deliveries, or 3-5 business days for standard deliveries.

For faster turnaround time, it’s recommended to bring in on regular business days, avoid weekends and public holidays.

Unexpected delays may occur. We strictly do not offer any guaranteed turnaround time such as same-day, or 24-hour, or any other deadline guarantee on turnaround time.

In most cases, Yes.

Files such as documents or pictures can often be saved. However, in the instance of hard drive failures, there is a higher risk of data loss.

It is highly recommended to keep regular backups of your data prior to services.

Yes. Appointments are recommended to ensure staff availability.

Find our store locations and contacts.

For Enmore location, if you come in without appointment, we’ll be happy to provide assistance within 20 minutes.

Yes. We’ve fixed many 15 year-old computers and we can fix yours too. Having said that, when a computer is too old, spare parts for it will become scarce in the market and takes longer to order.

Yes, just let us know. We’ll take pictures and record the necessary details of the part to order it then return the computer to you.

We accept Cash, EFTPOS, VISA, MasterCard, AMEX, Internet bank transfer and AfterPay. There is no surcharge on all card payments. Internet bank transfer must clear first before computers are returned unless we receive a valid remittance advice.

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