We collect testimonials for most jobs. And customers only give testimonials if they are absolutely happy with our service. As a result we have a huge collection of testimonials, over 2000 of them. Now, if that does not say something significant, then our Principle of Customer Service does.
The staff was very friendly and explained the issue well. Took time to go through details. Quick fix. Will definitely go back there if there is a problem with my Mac.
I was very lucky that I worked next door to James & Safemode as he helped with numerous issues very quickly & easily. I’ve since moved 20km away & still travel to Enmore to have James sort out my IT issues. We run Mac & PC machines that he’s tweaked & kept running well .. some older than is sensible but James has bought time into them .. Thanks Recently he’s even managed to get an infamously difficult multi licence Office app installed. (check the forums .. its a nightmare) but our little mate sorted it. I’m very happy to recommend James & the Safemode team. Good turn-around times & fair prices for the work. AAA
Very professional and efficient service. I had an additional SSD drive and parallels/windows installed on my old Macbook Pro. It is like a new machine. I am very happy and would recommend Safemode.
Came in with a laptop in a bad way at about 5pm, was able to get a reasonable quote for it ( ended up paying less anyway), it was fixed to a high standard and was ready for pickup by 7pm. Professional and affordable I would recommend to anyone and will definitely use again in the future if something happens.
Found Safemode on Google when I was urgently needing a repair on my Apple MacBook Pro… on a Sunday! I didnt think I would have much luck. I rang James and he was happy to help out and had it all repaired within 2 hours of me dropping it in to him! Very impressed with speedy service and reasonable costs and would highly recommend. Thanks for helping me out of a bind 😀
James at Safemode was so helpful and efficient when my DVD drive in my laptop broke and had to be replaced. He got it done very quickly even though I am sure he had many urgent repairs to do and also gave me a heads up that my battery was swelling and could break soon. Forewarned is forearmed! Really great and highly recommended!
Thanks James for excellent and efficient service.I had been told by a “mac specialist” repairs shop that my vintage but much loved Macbook Pro was too old to be fixed.Inspite of this and my stupidity in knocking a glass of water into the keyboard,James calmy with no attitude replaced my old keyboard.To my surprise, my computer was ready the day after leaving it for repairs.Its behaving like a new computer now and I can’t recommend Safemode highly enough.
My keyboard on my macbook pro laptop stopped working, so i tried to get it fixed through apple, however the process was taking too long and the repair time would take at least a week. I found safemode computer service online, and within the hour i had called, someone came and picked up my laptop (delivery was free). The repair was complete by the next day which was perfect, everything had been fixed and i would definitely recommend this company to anyone wanting a quick repair, as they do it quickly and are very reliable.
Fantastic. Efficient courteous and prompt service…
Very professional & knowledgeable…
Impressed. Knew his stuff. Very polite, efficient & effective…
Very amicable, high technical ability…
Good + complete. Good technical skills…
Bill was great and was happy to explain everything. Fantastic, very responsive…
Excellent. First class. Very good, friendly and obliging…
Excellent service. First class service. Very professional…
Excellent. Top work. Will recommend…
Fantastic, quickly fixed. Good, efficient and eager to assist…
Good job. Very happy. Will recommend…
Very good. It’s important to be kept notified of any delays. Friendly, very knowledgeable…
Well done. Very managed. Competent and friendly…
Very good, explained everything in a easy to understand way. Neat, professional…
Good, helpful. Willing to answer any questions…
Very good, will use you again. Lots of good info…
Always important. Very good. Knowledgeable and professional…
Excellent. Extremely helpful. Very knowledgeable and accommodating…
Excellent and gave very good advice and upgrades. Outstanding, great help, good…
A very professional approach. Troubleshoot the issue at hand with a minimum of time…
Excellent, quick and easy. Very efficient & friendly, fast worker…
Fast and effective, saved a lot of time and confusion. Friendly, got the job done quickly…
Very good. Easy to maintain ourselves & confident problem won’t return…
Very impressed. Very personal service that they contact you if anything happens…
Very happy with service & backup. Very knowledgeable and patient…
Excellent. Above excellent, Peter was extremely pleasant and helpful…
Very professional. Practical advice was most helpful, very friendly, excellent interpersonal skills…
Peter Nguyen was extremely helpful from the very first phone call to completion on the job on-site. He listened carefully & was able to answer all my questions…
Happy. Quick result and turnaround. Very good, focused on result…
Fabulous. Fast which is what you need when you rely on computer. Friendly, efficient…
It was great, he was very helpful and explaining things to me. Very impressed…
It was more complex & took longer than expected but the results justify the time. We want to adopt him…
Impressed with efficiency, thoroughness & professional advice. Highly recommended…
To date excellent. Very good & professional, knowledgeable…
Good. Efficient and friendly. Excellent. Went out of his way to help…
Excellent & most professional. First class. Impressed. Efficient & effective…