We always do our best to fix your computers at the lowest price possible, but sometimes you may prefer investing in a new computer, or your old computer might be simply not fixable.

Now, we are able to offer you a way to “trade-in” any of your older computers, notebooks, Apple Mac, and in exchange get a credit towards your new computer purchased from us, or we can simply send you the money.

Generally we pay:

• $0 – $50 for Windows computers
• $0-$100 for Apple Mac computers

for trade-in of broken computers for spare parts, subject to inspection in our store.

Traded in computers will be dismantled for spare parts for the purpose of recycling and reducing eWaste, not for maximizing retail value of the computers.

If your computer is over 8 years old, it is most likely that we will not offer any money for it. However we can send it to eWaste for free of charge.

If your computer is in fully functional condition and you are looking at selling it at retail value. This does not suit your trade-in purposes, please do not contact us in this case.

No trade-in offer will be made without first inspection of the computer. We never guarantee that we will buy a device without seeing it.

Make sure there is no valuable data in your device before trading in. All data in the device will be destroyed if it’s easy to do so. However, it’s not always possible to do this.

Here’s how to start trading in:

1. Tell us about your device and any known issues with it that you are aware of
   Only desktop computers, laptops, Apple Mac (including iMac, MacBook, MacBook Pro, MacBook Air, Mac Pro) can be traded in. It is best to bring the device in (with any power adaptors), or you can tell us in an email to info[at]safemode dot com dot au, or phone call at 02 9516 2966.
   Note that we do not trade-in Microsoft Surfaces nor tablets, smart phones.
2. Get your estimate and send us your device
   We’ll let you know an estimated value based on what you have told us. If you would like to proceed with the trade-in, bring your device to our store or send us by post or courier for further assessment. Please note that the estimated value may vary depending on condition of the device.
3. Receive your credit or money for the traded-in item
   Once we have examined your device, we’ll contact you via email to confirm the trade-in terms and conditions and the value of the device. After you have agreed, we’ll arrange the credit or transfer money into your bank account.