Windows and Apple Mac virus removal services

Virus spyware removal

Are you looking for virus removal for your Apple Mac or Windows computer? We can help.

We are rated in Top 3 Computer, Laptop Service Centre in Sydney, 6 years in a row! Since 2004, we’ve removed virus, spyware on all computers, for both Windows PC and Apple Mac computers; including all makes: Dell, Lenovo, HP, Apple, Acer, ASUS, Gigabyte, Clevo, Razer, Samsung, Toshiba, Sony.

We service Sydney, inner city, Inner West, lower north Sydney area. Walk-in is accepted 7 days a week, no appointment is required.

Learn more about our award-winning computer repairs.

alien computer Apple Mac virus removal

Same-day computer repairsSafemode Computer Service
Learn more about our Sydney laptop, computer repairs.

Yes Apple Mac need virus removal too

Most viruses target Windows computers. Since Apple Mac computers have become much more popular, virus makers have started targeting Mac OS. Apple Mac virus removal has become common for our computer technicians.

Virus, trojan, spyware, and adware have always been threats to computers regardless how better antivirus software has become.

Sometimes it takes as little as 2 seconds for your computer to be infected by virus.

You may have visited a wrong website, downloaded a wrong piece of software, opened an unexpected email attachment, or maybe your friend has just shared a virus-infected file with you without even knowing that the file carries virus.

Destructive viruses can cause data file corruption, file damage and system failure. Some world famous viruses are known to have crashed millions of computers, or stealing confidential information from users. Trojan horses open certain ports and leave the computer potentially vulnerable to other attacks.

Virus is infectious from one computer to another through exchange of file or email. Spyware, adware tracks user Internet surfing behavior and deliver buyer specific marketing materials.

The most common form of such materials are pop-up advertisements.

Browser hijack is a common symptom of spyware and adware, it takes over your computer Internet browser and sets your homepage to an unfamiliar search page, delivers popup ads randomly, or shows you some “prizes” that you have “won”.

Removing virus, trojan, spyware and adware is usually time-consuming and not an easy job. It’s far beyond knowledge of normal computer users. It may also result in loss of data if not done correctly.

Installing antivirus software after virus has already got into your computer usually will not help. Many viruses are capable of hiding themselves from antivirus programs and even disabling them.

We can remove virus that manufacturers and others cannot

The fact is, manufacturers, including Apple, only fix a limited number of issues on your computers.

The manufacturers will not do the followings:

  • Manual removal of virus and spyware
  • Remove virus on Apple Mac computers.
  • Back up or recover your data.
  • Provide antivirus protection to help protect your computer
  • Help set up your computer or email accounts after removing viruses
  • Work on computers that had been repaired previously by a third-party technician.

Don’t waste your time seeking help from the manufacturers for the above.

It is likely that the manufacturers will simply wipe out your laptop and return it to factory settings.

Unlike the manufacturers, local computer repairers like us will repair what they can, plus the things that they cannot repair for you. Because, it is within our expertise and is our main business to do so (we are not retailers nor manufacturers).

Need same-day computer repairs and IT services?

Safemode Computer Service is rated in the Best 3 computer repair centers in Sydney from 2016 to 2023. Walk-in or book an appointment to get a Free quote today.

Let us help you. Our Windows & Mac virus spyware removal services in Sydney include:

  • Manual Windows and Apple Mac virus removal.
  • Manually remove brower hijack, injected browser advertisements.
  • General computer health check.
  • Reinstall Windows and restore it to normal working order if necessary.
  • Back up, and restore data where necessary.
  • Install antivirus software if you haven’t got one (purchase of software is required).
  • Remove virus spyware on Apple Mac computers.
  • Remove virus spyware on Windows laptop computers.
  • Set up your email accounts after removing virus spyware
  • Set up your computer, connect to network if necessary.

If your computer has one of the following problems:

  • Computer is running slower than it used to be, or
  • Unwanted popup advertisements appearing on screen, or
  • Computer crashes, or
  • Blue screen of death errors, or
  • Virus warning messages, or

virus popup warnings

  • Computer stops responding often, or
  • Computer cannot boot into Windows, or
  • Web browsers (Internet Explorer, Safari, Google Chrome, FireFox) directs to unfamiliar pages that you don’t want to see, or
  • Fraudulent antivirus, or anti-spyware software asking you to purchase, etc

Need virus removal for Apple Mac or Windows computer? Talk to one of our computer IT specialists today so you can start using your computer with a peace of mind.

Our Windows & Apple Mac virus spyware removal services offer you these guarantees

Our Windows and Apple Mac virus spyware removal services come with 90 day warranty, plus No fix no fee guarantee. See our full guarantee statement here.

We also give an upfront, no-obligation Free quote before carrying out the work.

What if there is something else wrong with my computer because of the virus?

At Safemode Computer Service, we will fix other issues for Free of charge if it is within reasonable cost.

You should also keep in mind that virus might actually not cause the problem your computer is having. We have seen many customers assuming virus was the issue, but it wasn’t.

Hence it’s best to leave it to our experienced computer technicians to check and confirm the real issue with your computer.

After the initial inspection, our skilled computer technicians will give you a quote to remove virus spyware from your computer.

We have seen so many viruses, done thousands of virus removal for Apple Mac and Windows computers, plus all other computer problems over the years that we can differentiate virus problems with hardware problems.

If there are other small problems that were not covered in the original quote, we will endeavor to fix them for Free.

If the problems are extensive and will alter the price significantly, we will advise you early and give you the option to either pay the difference to repair the extra components, or to cancel the services and pay nothing.

Manufacturers, including Apple, and many other companies will not provide this offer because they do not offer No fix No fee policy like ours, plus they do not have the expertise to repair the additional unexpected problems.

What’s involved in a virus spyware removal process?

Removing virus spyware from an Apple Mac or Windows computer involves manually removing injected harmful files from the computer, then reinstalling a clean working Windows or macOS system if necessary.

We will back up and restore your data upon request. However, data loss still may occur. It’s recommended to keep regular backup of your data.

In most cases, wiping out and reinstalling operating system is recommended. If this is not applicable, we will attempt manual virus spyware removal without wiping out the computer. This is however not recommended.

Installing an antivirus, internet security software after that is recommended to help prevent virus spyware getting back to your computer.

My computer has virus, will my antivirus help removing it?

If your computer has already got virus, antivirus software will not help. Virus makers know enough to bypass antivirus, hence removal by antivirus software after the infection is generally not possible, including Apple Mac.

Virus spyware needs to be stopped before it gets into your computer. New virus spyware will always find a way to go through antivirus software. It is too late then to use antivirus software to scan your computer and remove them.

Fighting virus is like police fighting criminals. Unfortunately, there will always be criminals.

How long does it take to remove virus spyware from my computer?

Same day or next day!

Assuming that you have backed up your data, removing virus spyware from your computer can be done on the same day or the next day depending on what time you bring in.

If you have not backed up your data and need data backup to be done, this will add up to the turn-around time. The amount of time needed to back up and restore your data varies depending the amount of data that you have.

Need same-day computer repairs and IT services?

Safemode Computer Service is rated in the Best 3 computer repair centers in Sydney from 2016 to 2023. Walk-in or book an appointment to get a Free quote today.